Legal Document

Privacy Policy

Last updated: May 7, 2026

1. Data Controller

SUBAXA S.A. (San Carlos, Alajuela, Costa Rica; email: info@subaxa.com) is the data controller responsible for processing personal data collected via subaxa.com and app.subaxa.com.

2. Regulatory Compliance

This policy adheres to Costa Rica Law 8968 on the Protection of the Person in the Processing of Personal Data. For users in the European Economic Area, General Data Protection Regulation (GDPR) principles are respected.

3. Data Collection

• Identification details: full name.
• Contact details: email address, telephone number.
• Investment preferences: target geographic regions, asset types, budget range.
• Technical metadata: IP address, device type, page interactions (subject to cookie consent).

4. Purpose of Processing

• To respond to inquiries and process account registrations.
• To deliver requested deal notifications and platform updates.
• To optimize user experience through aggregated telemetry.
• To fulfill statutory legal requirements.

5. Retention Period

Data is retained only as long as necessary to fulfill user requests or legal obligations. Users may request data deletion at any time.

6. Data Subject Rights

Users retain statutory rights to Access, Rectification, Erasure, Objection, and Data Portability. Requests may be submitted to info@subaxa.com.

• Access: request copies of personal data held.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of personal records.
• Objection: opt out of specific processing activities.
• Portability: receive data in structured machine-readable format.
• Revocation: withdraw consent without retroactive impact.

7. Subprocessors & Data Transfers

SUBAXA engages vetted cloud infrastructure, analytics, and messaging vendors under strict confidentiality agreements. Personal data is never sold to third parties.

8. Cookies

Detailed information regarding cookie usage is available in our Cookie Policy.

9. Supervisory Authority

Users maintain the right to lodge a complaint with the Agencia de Protección de Datos de los Habitantes (PRODHAB) of Costa Rica.